Oxford Insurance Solutions
Question 1 . Are Stuart and Michael effective at encouraging the OIS brokers?
Stuart and Jordan are not extremely effective at encouraging the broker agents. This is obvious in Oxford's numbers within the last couple months. In the beginning Stuart and Michael jordan were mailing out emails to the brokers every couple day's but by the end of July email messages were being sent every month possibly even. That was also the same time frame that they were having problems making their very own numbers. If they are going long periods without communication, the brokerages may seem like they are if she is not noticed. Without proper management, it is easy for personnel to slack off and so they may reduce their sight of the company goal.
If we look at Herzberg's two factor theory, you can see that Oxford Insurance Services is definitely lacking a lot of factors that are important in job satisfaction and determination in personnel. Challenging function, responsibility and rewards are part of the intrinsic motivators that attribute to a individual's feeling of satisfaction with their function. It doesn't appear as though a number of numbers which have been set for each and every person, alternatively, just amounts that the organization as a whole need to make. They will could have produced specific attainable goals for each broker thus they all have something particular to work towards. Stuart would have also came across competitions inside the group with rewards, for example a bonus. The only reward that they can had was casual Thursday. Although this can be a step, there is not much motivation for the brokers to work hard.
Many of the e-mail started with bad news and letting everybody know that they are really not attaining their goal, this is info that they are likely already aside of. This kind of sets the mood throughout the email. Some of the e-mails were also very brief and appeared impersonal, like the ones to Mary. This states that Mary is the type of individual who appreciates going straight to business but the e-mail from Stuart is highly unmotivating. You...